Shipping & Returns

Processing time

Orders are processed within 1–3 business days after payment is confirmed.

Standard shipping

5–8 business days within the US. Free on orders with 2 or more items.

Expedited shipping

2–3 business days. Available at checkout.

International

We currently ship to the US only. International shipping coming soon.

Tracking

You'll receive a tracking number by email once your order ships.

Return window

30 days from delivery. Items must be unworn, unwashed, and in original condition with tags attached.

How to return

Email us at orders@towingdept.com with your order number to start a return.

Refunds

Refunds are issued to the original payment method within 5–7 business days of receiving the return.

Exchanges

We don't process direct exchanges. Return your item and place a new order.

Sale items

Final sale items are not eligible for returns or exchanges.