Privacy Policy

1. Information We Collect

When you place an order or create an account, we collect your name, email address, shipping address, and payment information. Payment data is processed securely by Stripe and is never stored on our servers.

We may also collect browsing data such as pages visited, time on site, and device type through Google Analytics to improve our website.

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to your inquiries
• To send marketing emails if you opt in (you can unsubscribe at any time)
• To improve our website and customer experience

3. Sharing Your Information

We do not sell your personal information. We share data only with trusted third-party services required to operate our store:

• Stripe — payment processing
• Resend — transactional email
• Google Analytics — website analytics
• Sanity — content and order management

4. Cookies

We use cookies to maintain your session, remember your cart, and collect analytics. By using our site, you consent to our use of cookies.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at orders@towingdept.com.

6. Data Retention

We retain your order data for up to 5 years for accounting and legal purposes. Account data is retained until you request deletion.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.